Return Policy
Returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please Contact Customer Service to process your return.
The products are fine, but I changed my mind
Products with no quality-related issues can be returned within 14 days of receiving your order.
Products (excluding made-to-measure, disposable, lingerie, and clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 14 days of receiving your order. You will be responsible for all return shipping fees.
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.
Products with quality problems
We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. the warranty period is 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement, or refund
There are certain situations where only partial refunds are granted (if applicable)
1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
2. Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, there refund will be refund to your paypal with in 1-5 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at leoshi@lockpickpro.shop.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at leoshi@lockpickpro.shop and send your item to:
Legal Name of Business：Xiamen Weijing Trading Co., Ltd.
Business Address:
Room 706, No. 44, Jinguoli, Jinshang Community,Huli District, Xiamen City, Fujian Province,China
phone： +86 18054815907
Gifts
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
Legal Name of Business：Xiamen Weijing Trading Co., Ltd.
Business Address:
Room 706, No. 44, Jinguoli, Jinshang Community,Huli District, Xiamen City, Fujian Province,China
phone： +86 18054815907
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Return/Exchange Address: Please contact customer service:leoshi@lockpickpro.shop
To return any items, please contact：leoshi@lockpickpro.shop
Legal Name of Business：Xiamen Weijing Trading Co., Ltd.
Business Address:
Room 706, No. 44, Jinguoli, Jinshang Community,
Huli District, Xiamen City, Fujian Province,
China
Email: leoshi@lockpickpro.shop
Call us:+86 18054815907